Data Rights Portal
Exercise your rights under the Protection of Personal Information Act (POPIA). Submit a request below to access, correct, delete, or manage your personal data.
Access Request
Request a copy of your personal information
We'll provide you with a complete report of all personal data we hold about you.
Correction Request
Request correction of inaccurate information
Update or correct any inaccurate personal information we have on file.
Deletion Request
Request deletion of your information
Request permanent deletion of your personal data (subject to legal requirements).
Objection Request
Object to processing for direct marketing
Stop receiving marketing communications and object to data processing.
Restriction Request
Request limitation on how we use your data
Limit how we process your personal information.
Data Portability
Receive your data in a structured format
Download your data in a machine-readable format (CSV, JSON).
Processing Timeline
- • We will acknowledge your request within 24 hours
- • Most requests are processed within 30 days
- • You will receive email updates on your request status
- • Identity verification may be required for security purposes
Need Help?
If you have questions about your data rights or need assistance, our Information Officer is here to help.
Email: privacy@waternest.co.za
Phone: 082 XXX XXXX
Hours: Monday-Friday, 8:00 AM - 5:00 PM SAST